Senior Manager, Data Products & Digital Analytics

Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

About the role:

We are seeking an experienced and strategic data professional to lead a team focused on developing data products and delivering impactful analytics and insights that drive organizational success, with a particular focus on SHN's digital products and capabilities. You will oversee complex analytical initiatives where collaboration with cross-functional partners will be critical to translate business needs into data-driven strategies that support our patients, our partners, and our internal stakeholders across the SHN/SDM/LCL ecosystem. The role is both strategic and hands-on, requiring expertise in analytics, strong leadership skills, and a passion for data-driven innovation that can lead to optimization of program and specialty pharmacy performance, improvement of patient outcomes, and demonstratable value to our partners.

Key Responsibilities:

- Lead and mentor a team of data professionals focused on developing data products and delivering actionable analytics/insights for digital tools and products.

- Collaborate with cross-functional teams (eg. Product, Technology, Business, UX) to define data-driven strategies that support business objectives.

- Oversee the end-to-end lifecycle of data product development: from ideation, scoping, and requirements gathering through design, delivery, and ongoing optimization.

- Champion the use of advanced analytics, machine learning, and statistical modeling to extract insights that drive customer engagement and product performance.

- Translate complex analytical findings into clear business recommendations for executive leadership and stakeholders.

- Monitor key performance indicators (KPIs) to assess the impact of data initiatives on digital product outcomes.

- Foster a culture of innovation, experimentation, and continuous improvement within the team.

- Mentor and develop team members through coaching, feedback, and professional growth opportunities.

- Stay current with industry trends in data science, analytics platforms/technologies, and digital product measurement.

Qualifications:

- Minimum 6-7 years of data and analytics experience, preferably within the healthcare industry, and with 2+ years in a leadership capacity.

- Post-secondary education equivalent to a university degree in a numerate or analytical discipline such as Analytics, Mathematics, Computer Science, or Engineering.

- Strong proficiency with modern analytics tools (e.g., SQL, Python/R), BI platforms (e.g., Tableau/Power BI), and cloud-based data ecosystems (e.g., GCP/AWS/Azure).

- Proven track record of leading large-scale analytics initiatives with measurable business impact.

- Excellent leadership skills with the ability to build and lead high-performing teams and influence stakeholders at all levels.

- Strong strategic thinking abilities combined with a hands-on approach when needed to solve complex problems.

- Excellent communication skills with demonstrated success of presenting technical solutions and findings to senior leadership and business partners.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche :

$100,000.00 - $132,000.00 / 100.000,00$ - 132.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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