Registered Pharmacy Technician - 15 Month Contract

Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.  We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Basic Function

The Registered Pharmacy Technician is responsible for all administrative/technical duties related to the dispensing,

and where applicable, scheduling and/or shipping of medications. The Registered Pharmacy Technician

communicates with patients regarding SDM Specialty Health Network (SDMSHN) Pharmacy services and clarify

issues with physicians, nurses, pharmacists, and other parties involved in providing healthcare to the patient. The

Registered Pharmacy Technician coordinates relevant information with reimbursement

services, operations and finance departments regarding medication dispensing and appropriate billing.

The Registered Pharmacy Technician performs sterile compounding in cleanrooms and oversee maintenance of

cleanrooms in compliance with provincial authority in the province of practice.

Nature and Scope

The Registered Pharmacy Technician plays a pivotal role in the coordination of internal and external workflows and

communications to ensure medications are provided on a timely basis to SDMSHN patients. This includes data

entry, prescription filling, workflow management, coordination and billing accuracy. The incumbent must possess

a thorough knowledge of Pharmacy Practices. The Registered Pharmacy Technician will be called upon to support

and/or lead special initiatives and projects as required by the Specialty Pharmacy Manager.

 

What you will do

• Medication preparation related activities - The Registered Pharmacy Technician is responsible for various

aspects of medication preparation, including, but not limited to:

o Review received prescriptions and documents for completeness

o Triage production and workflow

o Accurate and timely entry of demographic information, payer information, clinical notes and

prescriptions into computer systems

o Generation of medication labels to enable timely dispensing and delivery

o Accurate labeling and preparing of medications for review by the pharmacist or registered

pharmacy technician (where applicable)

o Oversee delivery of medication to patients. This may include packing and shipping as required

o Collation and filing of dispensing documents according to Pharmacy regulations and procedures

o Follow-up on any unsuccessful deliveries or back-ordered items

o Generation of delivery schedules in advance to ensure continuity of therapy for patients

o Fax and/or call physicians’ offices to acquire reorders on medications in a timely fashion to

maintain patient therapy

o Conduct product verification (final check) on prescription orders to ensure accuracy and

completeness prior to delivery, as required

o Escalate all clinical verification aspects of dispensing and patient counselling to the Pharmacist

• Answering SDMSHN Pharmacy telephone calls. The Registered Pharmacy Technician deals with inquiries

within the scope of their knowledge and within SOPs and Provincial parameters; transfer calls to the

pharmacist or other team members as appropriate

• Inventory - Order pharmacy products and perform quarterly physical counts according to processes and

procedures in order to maintain pharmacy inventory levels

• Ensure proper storage, handling, disposal of drugs in accordance with Standard Operating Procedures

(SOPs) and regulatory requirements

• Process credit card billings for patients and review each order for accuracy and completeness

• Record keeping, including timely filing of documents and prescription hard copies.

• Maintain privacy and confidentiality according to provincial and federal regulations

• Follow Required Operating Procedures (ROPs) and SOPs requirements at all times per company procedure

• Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible

upon becoming aware of the event as per current policies and procedures.

• Cleanroom activities include, but are not limited to:

o Oversee maintenance of cleanrooms in compliance with provincial authority in the province of

practice.

o Perform sterile compounding using principles of NAPRA/USP797/USP800 guidelines while

following appropriate aseptic techniques

o Participate in quality assurance programs (including training, assessment)

• Support orientation and training of staff

• Demonstrate teamwork, engagement, and apply Blue Culture and Core Values in all interactions

• In collaboration with the pharmacy manager, support the orientation and training of team members.

• Perform other duties, support and/or lead special initiatives and projects, as required by Pharmacist or Specialty Pharmacy Manager

What you will need

• Pharmacy Technician certification and maintain registration with Provincial College of Pharmacy

• Three (3) years of relevant pharmacy experience

• Previous sterile (hazardous and non-hazardous) compounding experience an asset

• Knowledge of USP797/USP800/NAPRA Standards an asset

• Excellent organizational skills with attention to detail

• Ability to work collaboratively in a team environment

• Ability to handle multiple demands made simultaneously under short time constraints

• Excellent verbal and written communication skills

• Strong problem-solving skills

• Knowledge of Pharmacy software systems and MS Office Applications

• Flexible and adaptable to changes of responsibility reflective of business needs including rotational shifts

• Overtime may be required occasionally

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Full time

Type of Role:

Temporary with Benefits (Fixed Term)

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche :

$54,000.00 - $70,000.00 / 54.000,00$ - 70.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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